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how do i order? most items can be ordered on the website. use the notes section to add any personalization info. be specific and thorough. in most cases we will confirm your design and in some cases send you mock up of your item. **for team uniforms please contact your account manager prior to ordering, to discuss pricing, quantity and design. use the contact form on the website, email or call.
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what is sublimation?Instead of printing on top of the fabric, the sublimation process prints color into the garment's individual fibers. With sublimated apparel, colors stay vibrant wash after wash and wear after wear. Better yet, custom elements like names and numbers never crack or peel - they're part of the garment itself!
**care of your sublimated gear: your sublimated athletic gear is made of quality fabric which will last a long time if you take a few simple steps...wash on cold/warm settings. use mild detergent, NO BLEACH.
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what is you return policy? unfortunately due to the personalized nature of our products, all sales are final. if we make an error on sizing or personalization, we will be more than happy to correct the issue. that being said customer satisfaction is a priority at i-will gear. there is usually a viable solution to most issues.
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what is a heat transfer vinyl (HTV)? some of our designs are made with durable heat transfer vinyl. These designs are put on garments with a high temperature heat press and can be added to a multitude of accessories and apparel.
**care of your gear with HTV: wash your garment on cold/warm setting. turn garment inside out to wash. use mild detergent, DO NOT BLEACH. do not iron directly on the design.
